If a product person can't mold the environment to embrace the changes necessary for a product to be wildly successful, they shouldn't be in a leadership role.

Every CEO wants a 30/60/90 day plan. And every single one I've written as an operator I've thrown away almost immediately.

Winning requires conviction and patience. Optionality gives us the opportunity to give up when the going gets tough - and call it smart strategy.

One of the hardest parts about AI product management will be understanding how AI products impact the user's emotional experience.

What does it take to be a great product manager, regardless of product type?

It's a weird time for tech startups, and I've been asked for advice on that question a lot in 2024. The answer requires four more questions.

Digital transformations of legacy businesses are brutal, but necessary, work. We look at how H-E-B beat Amazon at their own game.

Founders often stumble over the "second act," which is that moment in time where you have a successful and growing core business, but there is so much pressure for more. Learn how to set your new product endeavors up for success, based on case studies from Redbox, RetailMeNot, and H-E-B.

Imagine a startup overrun by manic chaos squirrels. That’s what happens when founders lose focus. Learn how it happens and how to design systems to prevent it.

What a failed cake mix launch from the 1950s can teach us about generative AI experiences.

Over the last two decades customer centricity has become gospel for startups. But what happens when you take it too far?

You planted the seeds of your startup's demise when you made your first N+1 specialist hire. Examine how silos form, how to recognize different siloed systems, and how to avoid them altogether.

Most product unhappiness flows from mismatches between product culture and type of PMs hired. There is a better way.

Everyone involved in the process is terrified, and no one will acknowledge it.

What I learned in the trenches of high growth startups.